Case Studies

#HR

Building Competent Teams with Continuous Feedback System
Mobile-Web Solution for 360-degree reviews
Building Competent Teams with Continuous Feedback System

The Challenge


A leading Chennai-based HR solutions firm took to the digital platform to design a tool that would not only measure competency gaps, but also provide comprehensive feedback.


The firm partnered with Niyati to build a cross-platform interactive application that facilitates customized competency reviews, garners insights from self-assessments, management and peers; and empowers holistic training and development.

The Solution

The mandate required us to build an application that makes traditional 360-degree reviews more meaningful and user-friendly – not just in creation of questions and answers, but also in terms of scheduling them and managing responses with an intelligent and automated reporting engine.

Having worked with global majors in digitizing competency framework assessments, Niyati brought its technology and domain expertise to the table to design and develop a business solution centered on persuasive UX. Working in tandem with the customer to understand and articulate the user journeys across the Feedback Giver and Feedback Receiver Roles, Niyati designed an application with web service APIs for consumption by cross-platform HR systems.

The solution architecture comprised an intelligent and automated reporting engine and a survey engine that allowed customized competency assessment surveys. We deployed the application on a secure cloud server powered by Amazon cloud services and tools.

With intellectual assets still being integral in today’s digitally transforming world, a diagnostic and progressive review system helps build excellence in competitive human resource management.

Digital Tools and Technologies


  • Node JS
  • MongoDB
  • Angular
  • ReactNative


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